After posting this week on how to prepare and submit your AutoCAD application for inclusion on Autodesk Exchange, today’s post is about another important topic: how to handle rejection.
The initial elation of posting my app had almost worn off by the time I received this somewhat disheartening email in my inbox:
Don’t feel too sad for me, though: I asked Viru – our DevTech India manager, who is also heavily involved in testing apps for the Autodesk Exchange – to reject my application submission, so I could then step you through the process for dealing with this situation (which should be obvious from Viru’s lack of specificity on how to fix the submission :-).
As mentioned in the last post, it’s quite typical for there to be at least one change needed to a submitted app before it gets approved and posted to Autodesk Exchange, so please don’t take it personally: it’s just part of the process we need to follow to maintain a certain quality threshold on the Exchange experience for our customers.
If you do get a rejection, such as the one above, you can go back in and modify the app and resubmit it (currently all from within AutoCAD 2012, of course).
Start by logging back in using your Autodesk login, and re-launch Autodesk Exchange via the icon next to the sign-in control:
You should then select the Apps tab inside the Autodesk Exchange window, and from there select the “My Uploads” link at the top-right of the window:
At this stage, you should be presented with the list of apps you have submitted or still have in draft mode. The one we’re interested, of course, is the one listed under the “Rejected” section:
It’s possible to preview the current state of the app by clicking on its title, and to edit the submission by clicking on “Resubmit” (which we will do now).
I made a few edits to the contents of the form, including adding a few missing ™ symbols and some screenshots showing the tool in action:
When ready to resubmit, it’s worth checking the help-file preview, once again:
We can now see the updated contents of the help-file, including our added screenshots:
And then we’re really ready to resubmit the app:
And that’s all there is to it. Hitting “Submit to Autodesk” causes the application list to be updated, listing the modified app under the “Submitted” category:
There you have it: hopefully the app is now up-to-scratch and will appear on the Apps tab of Autodesk Exchange, sometime in the coming days.
